Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal identification data: name, email address, phone number, shipping and billing address.
Order and payment data: order history, payment method (we do not store full card numbers).
Technical data: IP address, browser type, device information, pages visited and time spent on the site.
Communication data: your messages and requests sent to us via contact forms or email.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders and manage your account.
Send order confirmations, shipping updates, and customer support replies.
Improve our website, products, and services.
Send marketing communications (only if you have given consent).
Comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your data on the basis of: performance of a contract (orders and delivery), your consent (newsletters, marketing), our legitimate interests (site security, analytics), and legal obligations where required by law.

5. Sharing Your Information

We may share your data with:

Payment and shipping partners necessary to complete your order.
Service providers that help us run our website and business (hosting, analytics, email).
Authorities when required by law or to protect our rights.

We do not sell your personal information to third parties.

6. Data Retention

We keep your data only for as long as needed for the purposes above (e.g. orders, warranties, legal requirements) or until you withdraw consent where consent is the basis. After that, we delete or anonymize your data.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to certain processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

8. Cookies and Similar Technologies

We use cookies and similar technologies to run the site, remember your preferences, and analyze traffic. You can manage cookie settings in your browser. Disabling some cookies may limit site functionality.

9. Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. The “Last updated” date at the top will be revised when changes are made. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

Email: [your-email@example.com]
Address: [Your company address]
Phone: [Your phone number]